NEXT STEPS

WORKING WITH US

Important project information & client responsilbites.

DEPOSITS and LATE PAYMENTS
All initial deposits are non-refundable. This deposit secures your spot in our project queue, and since projects are often booked in advance, we may have turned away clients whose job could have been completed in your time slot.
Final project balance is due upon completion and delivery of the completed project. After 15 business days, a 5% monthly service charge will be billed against late payments of invoice.

WEB HOSTING
We do not host the sites that we design. It is the client’s responsibility to purchase their domain name and hosting, however we can help you set this up. We can make recommendations for hosting services (godaddy.com, bluehost.com), and provide assistance with setting this up (there may be a small fee depending on situation).

CONTACTING US
To communicate with us regarding your project, it is best to email us (info@m101.ca). You can also call us during the hours of 10am and 6pm Mountain Time (via Skype or phone: (5870 434-1278. It is best to schedule a phone or Skype call ahead of time so that we can prepare for our conversation and allot the proper amount of time to chat.

TIMELINE
Each project varies depending on the amount of work contracted and complexity of the project. For smaller projects like a single logo or print design, the average timeline is 1- 2 weeks. The average timeline for our “Small Business Special” package is 2- 3 months, depending mostly on the client’s response timeliness, and submission of website content. If you have a deadline for your project just let us know and we will do our best to meet it as long as it is within reason.

PROCESS
For a complete detail of our work process, please visit our “Terms of Service

SERVICES
We are a full service creative freelance team offering a variety of small business and Internet solutions. We specialize in internet marketing, print materials, and web design for small businesses of all kinds. The services we provide make an enormous impact on how your company is perceived to potential clients, and we make sure all our designs are top-notch and original. The legitimacy or trustworthiness of a brand is first judged by its visuals alone; logo & branding, website, business card, social media page. We will help you make the best first impression possible to your client base, and ultimately assist in the growth and success of your company.

BRANDING & LOGO DESIGN
Branding is what creates the first impression of a business, where consumers judge your legitimacy and quality of service or products. It’s all you have to instantly convey to your consumers what you are all about. Branding services include colour palette and brand font selection, defining graphic elements and textures, a clear definition of your target market and yourself, and of course a logo that combines all of that.

MARKETING & GRAPHICS
Just as it’s important to have a logo that represents your business, all your print and marketing materials should be visually cohesive, interesting, and effectively deliver your message. We are experts in not only defining your brand with an over-all “look” but also translating that to all mediums. Our graphic design services include business card and flyer design, web graphics, event poster design, signs, menus, social media graphics, HTML email blasts or newsletters, brochures, booklets, t-shirt graphics and more.

WEB DESIGN & DEVELOPMENT
In today’s digital age, having a web presence is almost essential for any business. We design and develop custom web sites, making sure you have a unique and easy to navigate site. Investing in a professional website design will set you apart from businesses who cut corners with DIY website builder programs. Our sites are designed with a clean, modern aesthetic that will attract business and improve your visibility to the world.


Our knowledge and experience with web development will make creating a web page for your business a smooth process. Utilize our website planning Workbook to assist in organizing your content and planning your site’s layout and functions, assuring you an effective, beautifully designed site. We develop most clients’ sites with WordPress, allowing you to access the site’s back end for blogging and small edits, and to check your site’s traffic statistics.
We also provide many supporting services like copywriting, English, photography, and social media management. Take a look at the packages we offer with multiple services, that save you money AND make your website more effective and cohesive.​